Frequently Asked Questions

Everything you need to know about the world's most optimal eyewear.

How fast do you ship?

Orders are processed within 24-48 hours. Depending on your location and chosen shipping method, your package will typically arrive within 3-7 business days.

What is your return policy?

We offer a 30-day return policy for any products in original, unworn condition. If they don't make you look like a total legend, send them back for a full refund.

Are Pit Viper sunglasses polarized?

Many of our models feature high-quality polarized lenses to reduce glare and improve clarity. Please check the specific product description for the 'Polarized' badge.

How do I know if they will fit my face?

Our shades are designed to be adjustable. Most models feature 'Turbo Adjustment' and 'E-Spot' technology to customize the angle and length for a secure fit on any face shape.

Do you offer a warranty?

Yes, we stand by our gear. We offer a limited warranty against manufacturing defects. If your frames fail due to a production error, we will get you sorted.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options at checkout.